Terms & Conditions

Welcome to OMORFIA FZE, a UAE-based online beauty and cosmetics store operating through www.omorfiabeaute.com. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services across the United Arab Emirates (UAE) and GCC Region.

By accessing, browsing, or purchasing from our website, you agree to comply with these Terms, applicable UAE laws, and relevant GCC E-commerce and Consumer Protection Regulations.

If you do not agree with these Terms, please discontinue use of the website.

1. About OMORFIA FZE 

OMORFIA is an online beauty, skincare, and cosmetics brand based in the United Arab Emirates, serving customers across the UAE and selected GCC countries.

2. Eligibility & Legal Use

By using this website, you confirm that:

  • You are 18 Years or Older, or using the site under parental/guardian supervision

  • You are legally capable of entering contracts under UAE Law

  • You will use this website only for Lawful Purposes

Unauthorized, fraudulent, or abusive use is strictly prohibited.

3. Products & Availability

  • All beauty, skincare, and cosmetic products are subject to Availability

  • We reserve the right to Limit Quantities, Discontinue Products, or Modify Descriptions without prior notice

  • Product images are for reference; actual colors or packaging may vary

4. Pricing, VAT & Payments (UAE & GCC)

  • All prices are displayed in UAE Dirhams (AED) unless otherwise stated

  • Prices may include or exclude VAT, as clearly mentioned

  • Payment must be completed using secure, approved payment gateways

  • OMORFIA FZE Does Not Store or Access Your Card Details

Prices may change at any time without notice.

5. Order Confirmation & Acceptance

  • Placing an order constitutes an Offer To Purchase

  • Orders are subject to acceptance and product availability

  • We reserve the right to Cancel or Refuse Any Order

  • If payment has been made, refunds will be processed as per our Refund Policy

6. Shipping & Delivery (UAE & GCC Region)

  • Delivery timelines provided are Estimated

  • Delays may occur due to customs clearance, courier issues, or force majeure events

  • Ownership and risk transfer to the customer upon successful delivery

7. Returns, Refunds & Exchanges

Returns and refunds are governed by our Refund & Return Policy, in compliance with UAE Consumer Protection Law.

General conditions include:

  • Items must be unused, unopened, and in original packaging

  • Opened cosmetics, skincare, or hygiene products may be Non-returnable

  • Refunds are processed using the original payment method

8. Product Usage & Health Disclaimer

  • Products are for External Use Only, unless specified otherwise

  • Always read ingredient lists and instructions before use

  • Results may vary based on individual skin type and conditions

OMORFIA FZE is not liable for allergic reactions, misuse, or failure to follow product instructions.

9. Intellectual Property Rights (UAE & International)

All website content including:

  • Text, images, logos

  • Product descriptions

  • Website design and layout

are the Intellectual Property of OMORFIA FZE, protected under UAE Copyright Laws and International IP Treaties. Unauthorized use is prohibited.

10. User Responsibilities & Prohibited Activities

You agree not to:

  • Engage in fraud, abuse, or illegal activity

  • Attempt unauthorized access to systems or data

  • Upload malware or harmful content

  • Violate UAE or GCC laws and regulations

11. Limitation of Liability

To the fullest extent permitted under UAE law:

  • OMORFIA FZE shall not be liable for indirect, incidental, or consequential damages

  • Liability shall not exceed the value of the purchased product

12. Privacy & Data Protection (UAE Compliance)

Your use of the website is governed by our Privacy Policy, which explains how we collect, use, and protect personal data in accordance with UAE Data Protection Regulations.

13. Third-Party Links

Our website may include links to third-party websites. OMORFIA FZE is not responsible for their content, services, or policies.

14. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, government actions, technical issues, or logistics disruptions.

15. Governing Law & Jurisdiction (UAE)

These Terms are governed by and interpreted in accordance with the Laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE Courts.

16. Updates To Terms & Conditions

We reserve the right to amend these Terms at any time. Continued use of the website indicates acceptance of updated Terms.

17. Contact Information

For questions regarding these Terms & Conditions, please contact us via the details provided on www.omorfiabeaute.com